The FCA's latest "Dear CEO" letter (Jan 25) underscores the need for tailored advice and robust affordability checks as rising rates put more pressure on borrowers.

By challenging misconceptions and showcasing practical applications, we can reveale how intelligent technology can empower brokers to deliver exceptional service and unprecedented efficiency.

At the heart of the mortgage industry's technological transformation lies a critical misunderstanding: the fear that AI will replace human interaction.

We sat down with Ciarán Power who emphasised the importance of starting small when adopting new technology to avoid overwhelm and to gradually improve processes. He highlighted the necessity of a strong online presence for brokers and the value of engaging in conversations with industry peers to learn about different solutions.

Mortgage brokers today face critical challenges in communication, time management, process navigation, and revenue generation. This article explores these obstacles and offers strategic insights to help professionals transform barriers into opportunities for exceptional service and growth.

We sit down with Oli Platt, Head of Client Solutions at NayaOne, a leader in fostering bank-fintech partnerships through digital sandbox technology. Oli shares insights on how NayaOne is revolutionising FinTech innovation, from leveraging synthetic data to accelerating the evaluation of new technologies in financial services.