Join us for an engaging webinar that cuts through the buzzwords and explores how innovation is actually being applied, where it's working, where it's not, and what’s coming next.
This session will bring together experts from banks, networks, CRM providers, and brokerage firms to share real-world insights into where technology is delivering measurable results, and where challenges remain.
Our expert panel will dive into essential questions, including:
Where are lenders and brokers already delivering tangible innovation in the mortgage journey, and how can they collaborate more effectively?
What are the biggest technological and operational pain points still holding firms back—and how can they be solved?
How are firms across the mortgage industry approaching the AI conversation—with customers, partners, and regulators? What practical steps can firms take to start or scale innovation today?
Get real insights into what’s working in mortgage innovation, from process automation to AI-assisted decisions.
Our panellists are actively applying tech in fast-moving businesses. Expect honest takes and practical tips, not theory.
Find out how to overcome common barriers and kickstart transformation without completely changing existing systems and processes.
Senior Technology Lead at Lloyds Banking Group
Laura Myers is Intermediary Distribution Development Manager at Lloyds Banking Group, where she focuses on strengthening relationships with key intermediary partners and supporting strategic growth across the Group’s mortgage brands. With a diverse background spanning supplier partnerships, technology account management, and operations, Laura brings a unique blend of commercial and technical expertise to her role. She is passionate about using data and innovation to improve intermediary experiences and drive better customer outcomes.
Strategic Lender Relationship Director at MAB
Rachel Geddes is Strategic Partnerships Director at Mortgage Advice Bureau, where she plays a key role in deepening relationships with lender partners and supporting broker firms across the network. With over two decades of experience in financial services, including positions at Santander and Countrywide, Rachel brings a wealth of knowledge in specialist lending and complex customer needs. She has run her own brokerage within MAB for the past decade and is known for her work training advisers in niche areas of lending.
Head of Marketing & Partnerships at One Mortgage System
Jodie Andrews is Head of Marketing and Partnerships at One Mortgage System (OMS), a leading CRM and workflow platform for mortgage intermediaries. With a strong background in financial services and technology, Jodie works closely with broker firms, networks, and lenders to streamline operations and improve the end-to-end mortgage journey. She plays a pivotal role in driving adoption of digital tools that enhance adviser productivity, reduce admin, and improve the customer experience.
Operations Manager at Green Mortgages
Ciarán Power is the Operations Manager at Green Mortgages, a whole-of-market mortgage broker providing bespoke mortgage, protection, and life insurance solutions. He plays a key leadership role across the business, working closely with the director team to shape internal operations, enhance digital strategy, and drive process improvement. His operational oversight has been instrumental in guiding the business through a successful rebrand, compliance network transition, and wider industry challenges.