FCA highlights the need for tailored advice in letter to mortgage intermediaries
The FCA's latest "Dear CEO" letter (Jan 25) underscores the need for tailored advice and robust affordability checks as rising rates put more pressure on borrowers.
Specialist lending is evolving, and brokers face mounting pressure to keep up with compliance, efficiency, and client demands. At Sikoia, we’re driving this transformation with automation, enabling brokers to work smarter, faster, and more securely.
The specialist lending sector stands at a pivotal moment.
With brokers grappling with rising administrative demands, constantly shifting compliance standards, and growing client expectations, the need for innovation has never been greater.
At its core, specialist lending is built on relationships, trust, and accuracy. However, outdated manual processes have long hindered brokers’ ability to deliver seamless and efficient services.
The future of specialist lending lies in leveraging AI-driven technologies to streamline processes, reduce manual workloads, and ultimately improve outcomes for brokers and clients alike. At Sikoia, we’ve made it our mission to drive that transformation.
A game-changer in specialist lending
Automation is no longer a buzzword—it’s a necessity in today’s fast-paced financial environment. Our recent partnership with Y3S, a leading specialist loan broker, exemplifies how automation can redefine the way brokers operate by addressing key pain points such as biometric identity verification (IDV), Anti-Money Laundering (AML) checks, and document processing. In specialist lending, where the stakes are high, tasks like ID verification, AML checks, and document analysis can no longer rely solely on manual intervention. These processes demand not only accuracy but also significant time and resources. Sikoia’s AI-powered platform tackles this head-on by automating key tasks that were once labour-intensive, error-prone, and slow.
With automated AI technology, brokers can complete tasks that once took hours in just minutes. For example, our system extracts and verifies essential information from documents such as bank statements, payslips, and tax returns with unmatched precision. The results speak for themselves: faster decision-making, greater accuracy, and significantly reduced administrative burdens. Brokers using Sikoia’s platform report saving over an hour per application, freeing them to focus on what matters most—building trust with clients and offering personalised financial advice.
Enhancing compliance and building trust through automation
In an industry as tightly regulated as financial services, compliance isn’t just a box-ticking exercise—it’s a core responsibility. However, keeping up with ever-changing regulations can overwhelm even the most experienced brokers. By automating processes like AML and IDV checks, Sikoia’s platform ensures that every verification is conducted consistently and accurately, mitigating the risk of human error and fraud.
The ability to offer an automated, secure, and compliant workflow has become a vital differentiator in specialist lending. With heightened regulatory scrutiny, brokers need solutions that not only keep them compliant but do so without sacrificing efficiency. Our partnership with Y3S underscores a shared commitment to transparency, trust, and security—values that lie at the very heart of specialist lending.
Trust is certainly the cornerstone of any broker-client relationship. Clients expect brokers to safeguard their sensitive information while providing sound financial guidance. By integrating Sikoia’s automation technology, Y3S has taken a bold step in reinforcing trust with both brokers and clients, ensuring that sensitive data is handled with the utmost care and precision.
Innovation through strategic partnerships
At Sikoia, we firmly believe that genuine innovation comes through collaboration. No single organisation can drive industry-wide change alone—it requires partnerships that combine technological expertise with real-world experience. Our collaboration with Y3S exemplifies how fintechs and established financial services providers can work together to create smarter, faster, and more transparent lending processes.
Barney Drake, CEO of Y3S, encapsulated this shared mission perfectly:
“At Y3S, safeguarding our brokers and their clients is a top priority. Our partnership with Sikoia demonstrates our dedication to staying ahead of the curve in fraud prevention and compliance, giving brokers greater confidence in the solutions we offer.”
This partnership goes beyond simple integration—it serves as a model for how fintech innovation can drive meaningful change in a traditionally slow-moving sector. Together, Sikoia and Y3S are showing what’s possible when expertise meets cutting-edge technology.
A vision for an automated future
Looking ahead, the future of specialist lending will be defined by automation. Our vision at Sikoia is clear: we aim to lead the industry into a new era where manual tasks are minimised, compliance becomes seamless, and brokers can focus on delivering exceptional client service.
We foresee a time when brokers will no longer see regulatory requirements as obstacles but as automated processes working silently in the background. Administrative tasks won’t detract from client engagement but will enhance it, thanks to intuitive, AI-driven solutions. As automation continues to evolve, brokers who adopt these technologies will gain a competitive edge, providing faster, more accurate services with more time to build meaningful, long-lasting relationships.
Our partnership with Y3S is just the beginning. Together, we’ve demonstrated the transformative power of AI-powered automation in specialist lending, but there’s more work to be done. By embracing automation, brokers can not only meet rising demands but exceed client expectations, setting a new standard for the industry.
Brokers and financial institutions seeking to streamline their workflows, enhance compliance, and deliver better outcomes will be the ones helping shape the future of specialist lending—one automated process at a time.
Notes
Source - Bank of England and Financial Conduct Authority
Artificial intelligence in UK financial services - 2024 https://www.bankofengland.co.uk/report/2024/artificial-intelligence-in-uk-financial-services-2024